Terms & Conditions

Terms & Conditions

Our products are all natural without harsh chemicals to preserve them for long periods of time.  We do make everything fresh and do not store our products.  If you are not happy with your purchase, please let us make it right with you by contacting customer service at info@sacredmountainherbals.com

Returns:  Returns only for damaged products during shipping are accepted.  Please let us know if your order should arrive damaged.  We do not accept returns without 1st contacting our customer service department.  If you make a mistake during ordering, you can send the unopened product back to us at your cost. We will gladly replace or refund for any mistakes we have made in fulfilling your order.

Shipping: We ship our products via USPS Priority Mail or USPS Express Mail to make sure the order arrives quickly.  If you would like us to use another shipping method, please contact customer service before placing your order. 

If there is a problem with fulfilling your order, we will make every attempt to contact you before shipping the order.

If you have trouble entering a discount, coupon code, or gift voucher on our website, please contact us at info@sacredmountainherbals.com to make sure the code is correct.  We may need to issue you a new code to enter. 

**By ordering, you the customer, accept full responsibility that the product will be used in a rational and informed manner. Illness or negative reactions can occur from excessive consumption, individual sensitivites and allergic reactions may vary. Individuals who are pregnant or with an existing medical condition should seek qualified expert advice before using any herbal product, herb or spice.**

**Information shared on the uses and properties of herbs are provided on this site is for informational purposes only. This information is not intended as medical advice. Many home remedy uses and beneficial properties of herbs have not been validated by the FDA.  If you have any health concerns, you should always check with a medical practitioner, before administering herbs. These products are not intended to diagnose, treat, cure, or prevent any disease.**